We enforce a 24 hour cancelation policy for all of our appointments.
Any appointments canceled within the 24 hour window will be charged the full rate of the session scheduled.
No call no show appointments will be charged the full rate of the session scheduled, and are not invited to return to the clinic.
Therapists will wait for clients up to 15 minutes past their scheduled session start time, and if no communication has been made from the client, it will be accounted for as a no call no show, and will be charged accordingly.
Exceptions to this policy are only made in cases of extreme Colorado weather, and family emergencies.